In his position with ACT, Ron works with independent insurance agents, insurance carriers, software vendors, and other insurance industry vendors to advance the use of the most effective business processes, practices and technologies, in order to enhance productivity, service, marketing, sales and security. A key focus for ACT is to keep informed on the strategic trends that will drive future consumer expectations and business opportunities.
Prior to ACT, Ron worked with MetLife Auto & Home for almost 20 years, advising on future technology strategies and advocating for effective agent workflows. He has also long been involved with insurance industry workgroups and associations such as ACT, AUGIE, the Insurance Digital Revolution, the Real Time/Download Campaign and numerous other user group conferences.
Ron has a wide technology background in computer operations, programming, technical support management, and project management.